What if I don’t like the counsellor I meet with?

At CHATT Inc., we want our clients to feel satisfied with their counsellor and their treatment plan. If you don’t feel comfortable with the counsellor you are matched with, either at the beginning of your therapy or at any time during your therapy, feel free to tell the counsellor, the director, or the front desk staff and we will arrange to re-schedule you with another one of our other counsellors. Your success in counselling depends on your overall satisfaction and we want to ensure that your experience is excellent. We welcome your comments and feedback at any time.

Category: Choosing a counsellor/therapist

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