Frequently Asked Questions

CHATT Inc. FAQsBelow, you’ll find a list of the most common questions that new clients have about counselling. Click on the question to view the answer and if you have a question that isn’t listed here, please contact us.

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Cognitive Behavioural Therapy

At CHATT Inc., our therapists use a number of counselling approaches. The most common technique we use is Cognitive Behavioural Therapy, or CBT, which is a research-based and clinically proven psychological treatment. With over 50 years of history backing up its effectiveness, CBT has been shown to reduce the need for medication and otherwise solve most mental health concerns very effectively. CBT is an effective means for treating some of the most commonly occurring counselling issues such as anxiety and depression. The basic idea behind CBT, is that people with anxiety and depression have anxious and/or depressed thoughts that make them feel worse. When people feel badly about themselves, or their future, they often act in ways that reinforce these thoughts. At the core of CBT is the idea that if you can change the way you think and behave, then you can change the way you feel. A CBT-trained therapist helps you to observe and monitor your thoughts and reactions, teaches you to use logic to test your negative thought patterns, and provides you with alternative ways of thinking and doing. A CBT therapist will also help you with problem-solving.

For example, a person who has trouble throwing things out might think of themselves as “useless or foolish” for being so stuck. They may worry about the impact that their inability to let go of “things” has on their loved ones, or how it influences their future. They might not be able to deal with the anxiety or depression that comes with the inability to “let things go” or the worry that they might be a “hoarder”. The CBT therapist monitors the client’s thoughts and feelings and identifies the emotional obstacles of “letting go”. The therapist can then help the person work through their sense of attachment and their fear of loss, and eventually begin the work of really letting go of clutter. Once a person is able to “let go” of their possessions on an emotional level, the therapist can offer practical advice on the process of sorting and tossing. A CBT therapist would also help with making the task seem more manageable and to set it up in order for the client to experience success as the job moves along. Lastly, by evaluating progress, identifying obstacles, and reviewing the thoughts that can help or get in the way, a CBT Therapist can coach a person through to ultimate success. In the end, the client changes the way she/he thinks and behaves which leads them to change the way they feel about themselves.


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